Terms of sale
PREAMBLE
TIMIZER is a simplified joint-stock company (société par actions simplifiée), located at 127, rue Amelot in Paris 75011, registered with the Paris R.C.S. under number 953928009. TIMIZER publishes and operates a website accessible at https://timizer.io/ (hereinafter the “Site”), on which it offers a software solution for managing activity reports (hereinafter “CRA”).
The user (hereinafter the “Subscriber”) refers to the natural or legal person who has subscribed to the services offered by TIMIZER, strictly for professional purposes. This agreement grants the Subscriber a license (hereinafter the “License”) to access and use the subscribed services. TIMIZER and the Subscriber are individually referred to as a “Party” and collectively as the “Parties”.
1. Object of the Contract – Capacity of the Parties
The purpose of this contract is to define:
- Subscription methods for TIMIZER services.
- Description of the services provided.
- The content of the license to access and use the online solution.
- Financial and legal conditions for subscription and usage.
Each party declares they have the legal capacity to enter into this contract and are not in a state of cessation of payments or collective proceedings.
2. Scope and Effective Date
These terms of sale apply to any subscription taken out on or after July 27, 2026. Subscriptions in progress on that date remain governed, as regards their price and functional scope, by the conditions in force on the day they were taken out, until they are terminated or voluntarily migrated to a plan of the current line-up.
3. Subscription Process
3.1. Creation of a Subscriber Account
To subscribe, the Subscriber must provide a valid email address. Accounts may be created automatically or manually by TIMIZER (e.g., when upgrading to an Enterprise account). The Subscriber agrees to provide sincere and complete data and keep it updated. TIMIZER may refuse to create, or may suspend, an account based on inaccurate, incomplete or misleading information.
3.2. Subscription to Services
Access is granted once the contract is accepted and the amount due upon subscription, for the billing period chosen (monthly or yearly), is paid, except where the subscription is made under the free trial described in article 5. TIMIZER reserves the right to request proof of professional activity or business registration.
3.3. Use of Services
A license allows for one single user account; it does not permit multiple simultaneous accesses. TIMIZER may suspend accounts for suspicious activity. Under the Business, Business Plus and Enterprise plans, the Subscriber has administrator access to manage individual accounts for personnel belonging effectively to their structure. The number of consultant accounts that may be created corresponds to the number of seats included in the subscribed plan, plus any additional seats subscribed under article 10.2. The Subscriber must notify TIMIZER when a person with account access leaves their structure.
4. Services Offered by TIMIZER
The up-to-date list of features of each plan and their usage limits are available on the Site.
4.1 Starter Plan
Free plan with the essential timesheet features, within the usage limits stated on the Site: timesheet creation, digital handwritten signature, PDF generation, client sharing.
4.2 Premium Plan
For freelancers. Includes all Starter features plus, in particular: unlimited timesheets and clients, timesheet personalization, automatic reminders, document compliance, invoice generation, and priority support.
4.3 Business Plan
For consulting firms, agencies and umbrella companies. Includes the Premium features for the consultants attached to the account plus, in particular: team management, role management, mission management, automatic alerts, and CSV exports. The Business plan includes ten (10) consultant seats; additional seats may be subscribed under article 10.2.
4.4 Business Plus Plan
Includes all Business features plus, in particular: consultant document compliance, white label, API and webhooks access, N8N integration. It includes ten (10) consultant seats under the same conditions as the Business plan.
4.5 Enterprise Plan
Quote-based plan for large accounts. Its functional scope (including SSO, project management, unlimited members, dedicated support) and financial conditions are defined in the quote and, where applicable, in specific terms agreed between the Parties, which prevail over these terms in case of contradiction.
5. Free Trial
TIMIZER offers, for the Business and Business Plus plans, a thirty (30) day free trial, with no credit card required. The trial is limited to one per organization. At the end of the trial, if no subscription is taken out, the Subscriber’s access switches to read-only mode: entered data remains viewable, without the ability to create new timesheets. Subscribing during the trial ends it and triggers billing under article 10.
6. Service Level
Services are standardized and not specifically developed for a single industry. TIMIZER reserves the right to evolve, replace, or remove features to improve the service or comply with regulations. TIMIZER aims for stable access but does not guarantee total absence of errors; access may be temporarily interrupted for maintenance, and TIMIZER is not liable for force majeure interruptions.
7. White Label
The white label option is reserved for the Business Plus and Enterprise plans and allows the Subscriber to customize the interface and communications of the services. It remains available as long as the subscription is active. The Subscriber is solely responsible for graphical configurations and intellectual property (logos, images, texts) used.
8. Support
TIMIZER provides email support for assistance in using the services. It is a one-off assistance, not professional coaching; excessive requests may lead to a training proposal.
9. Access and Use License
TIMIZER grants a non-exclusive, strictly personal license to access and use the subscribed services. It is non-transferable and may not be sub-licensed. Access for named users within the Subscriber’s structure constitutes a dismemberment of the license, not a sub-license. The license ends upon termination of the contract, whatever the cause.
10. Financial Conditions
10.1 Prices and Payment
Prices are those listed on the Site on the day of subscription (in euros, excluding tax). The subscription is taken out, at the Subscriber’s choice, on a monthly or yearly basis. The price is payable in advance, upon subscription and then at each due date of the chosen period, by recurring credit card payment on the anniversary date. Prices are subject to the VAT rate in force on the billing date.
10.2 Consultant Seats
The Business and Business Plus plans include ten (10) consultant seats. The Subscriber chooses the total number of seats upon subscription, within the limit stated on the Site. Each seat beyond the included seats is billed per seat and per billing period, at the rate in force on the Site. Seats may be added at any time from the administration panel; seats added during a period are billed pro rata for the current billing period. Seat reductions take effect at the end of the current billing period and do not give rise to any pro rata refund.
10.3 Plan Changes
A Business Subscriber may upgrade to Business Plus at any time from the administration panel. The upgrade takes effect immediately; the price difference is billed pro rata for the current billing period, without changing the due date. Downgrading from Business Plus to Business is done by request to TIMIZER support; it takes effect at the end of the current billing period and does not give rise to any pro rata refund.
11. Rate Revision
TIMIZER may revise rates on January 1st each year, with one month’s notice via email. TIMIZER may run commercial operations at rates different from those communicated in this contract.
12. Payment Default and Delay
Access is suspended until payment is regularized. Late penalties equal to three times the legal interest rate, plus a flat 40 euro recovery fee (articles D. 441-5 and L. 441-10 of the French Commercial Code), may apply, without prejudice to any further action.
13. Duration and Termination
13.1 Duration
The contract takes effect upon subscription, for an initial commitment matching the chosen billing period: one (1) month for monthly subscriptions, twelve (12) months for yearly subscriptions, tacitly renewed for successive periods of the same duration. Termination is done via the administration panel (Premium, Business, Business Plus) or by email (Enterprise) and takes effect at the end of the current billing period. Any billing period started, monthly or yearly, is due in full and is not refunded pro rata temporis.
13.2 Early Termination
TIMIZER may terminate without notice for: breach of contract, acts harming TIMIZER’s image or interests, or collective proceedings.
13.3 No Indemnity upon Termination
In all the above termination cases, no refund of amounts paid for the current billing period, monthly or yearly, is due, whether pro rata temporis or based on actual usage. The Subscriber remains liable for amounts owed to TIMIZER.
13.4 Effects of Termination
Upon termination, Business, Business Plus and Enterprise accounts keep read-only access (timesheets remain viewable); Premium accounts revert to the Starter plan, with only the timesheets created under the subscription remaining visible.
14. Transfer of Contract
Parties may assign the contract in case of a change of control or business sale. The Subscriber cannot partially assign rights.
15. Liability
15.1 Professional Capacity
The services are intended for professionals. The Subscriber guarantees they have the professional capacity to use the services. TIMIZER is not liable for non-compliant usage.
15.2 No Active Role
TIMIZER provides a standardized service under the Subscriber’s responsibility. It is not a substitute for the Subscriber’s own contractual obligations.
15.3 Account Access
The Subscriber is solely responsible for account security, passwords and credentials, and must inform TIMIZER of any event compromising access security.
15.4 Limitation of Liability
TIMIZER is not liable for indirect damages (loss of profit, turnover, business). Direct damage liability is limited to the total amount invoiced by TIMIZER under the contract in the 12 months preceding the event. This limitation survives termination of the contract.
16. Force Majeure
Parties are not liable for non-performance due to events beyond their control (article 1218 of the French Civil Code), including government restrictions, power outages, internet failures, or cyberattacks.
17. Independence of Parties
The parties remain legally and financially independent and do not intend to form any de facto or de jure grouping.
18. Personal Data
18.1 TIMIZER as Data Controller
Data is processed for contract execution (service delivery, billing, recovery) and legal compliance (accounting, anti-money laundering). Data is kept for the duration of the contractual relationship, subject to legal retention periods (5 years for AML, 10 years for accounting), and is stored and backed up on servers located in France; no data is transferred outside the European Union. Data subjects have rights of access, rectification, limitation, portability, erasure and objection, exercisable via contact@timizer.io or by mail to TIMIZER, 127, rue Amelot, Paris 75011 (with a signed copy of an identity document), and may lodge a complaint with the CNIL.
18.2 TIMIZER as Data Processor
When processing third-party data on behalf of the Subscriber, TIMIZER acts as a processor under the GDPR (Regulation (EU) 2016/679). TIMIZER commits, in particular, to: process data only for the subcontracted purpose; guarantee confidentiality and security; notify the Subscriber of any data breach within 48 hours; provide documentation for compliance and audits; cooperate on impact assessments; delete personal data upon request or at the end of the contract; and assist the Subscriber in handling data subjects’ requests.
19. Intellectual Property
No transfer of intellectual property occurs under this contract. Any unauthorized reproduction of the Site or services is infringement. Deep linking to the Site is prohibited, and no element from non-public pages may be distributed or inserted on another website without TIMIZER’s prior consent.
20. Entire Agreement
This contract replaces all prior documents between the Parties; the Subscriber’s own purchasing terms are unenforceable against TIMIZER. If one clause is declared void, the others remain in effect unless the clause was essential and determining.
21. Dispute Resolution
This contract is governed exclusively by French law. The Parties will first seek an amicable solution. Disputes fall under the exclusive jurisdiction of the Commercial Court of Paris (Tribunal de commerce de Paris), notwithstanding multiple defendants, third-party claims or summary proceedings.